The Board of Directors are your leaders for the Arizona State Escrow Association.
As your ASEA President, Melissa Fanelli leads the Board and Leadership Team
Melissa Fanelli
PRESIDENT
Melissa began her title and escrow career in Colorado in 1991. She worked as an escrow officer for over 10 years before moving to the next 15 years of her career as a licensed Colorado real estate broker. She and her husband co-founded a successful real estate brokerage firm which they managed along with their personal real estate business until relocating to Arizona in 2012. Experience in both aspects of real estate transactions has added to her vast knowledge and her ability to provide superior
customer service.
She has worked in the title and escrow industry in Arizona since relocating, with the last 9 years at Stewart Title. She oversees and manages all escrow operations for the Phoenix division plus contributes to the industry by collaborating and moderating real estate agent panels and instructing agents on key, predominate topics from the escrow and title world. Her mission to inform consumers about fraud has led to several presentations at senior centers, community centers and outside industry meetings.
When not managing her escrow team, Melissa enjoys boating and spending time with family and friends. She is an avid hiker, boater and animal lover, spending as much time as possible outdoors. She has two grown children that fortunately live in Arizona close enough to enjoy “Sunday Night Dinners” complete with traditional Italian cooking she mastered from the Fanelli family recipes.
Jeanine Wilson
VICE PRESIDENT
Jeanine Wilson is a seasoned professional Escrow Officer dedicated to transforming the dream of homeownership into a seamless reality. With over 25 years of industry expertise, Jeanine has become a trusted ally for clients embarking on their real estate journeys. Her passion lies in offering impartial guidance, instilling confidence, and ensuring utmost comfort throughout every transaction.
Throughout her career, Jeanine has forged enduring partnerships with an array of real estate industry professionals. By harmonizing their needs and aspirations, she orchestrates real estate transactions with finesse, enabling her clients to achieve their personal and professional milestones.
An avid learner, Jeanine remains at the forefront of industry trends and advancements. Actively engaged in various real estate professional groups and escrow associations, she continually expands her knowledge base to navigate the ever-evolving real estate and technology landscapes. Currently serving as 2nd Vice President of Arizona State Escrow Association, the Education Chair for ASEA, and American Escrow Association member and previously as the 2024 Affiliate Director of Weserv West Valley, Jeanine demonstrates leadership and dedication within her community.
Beyond her professional endeavors, Jeanine is a proud Arizona native who finds solace in the great outdoors. Whether camping or engaging in other adventures with her loved ones and pups, she cherishes every moment spent among nature.
Shaunna Terry
SECOND VICE PRESIDENT
Real Estate Sales Professional responsible for assisting personal clients in the purchase/sale of residential Real Estate. Involved with all aspects of Real Estate from providing Competitive Market Analysis to prospective sellers, placing their property for sale with Multiple Listing Service, Creating a customized marketing plan, follow up on Realtor showings, Open Houses, Property Tours, Contract Negotiations, Repairs, Opening Escrow, Inspections, Title Commitment and issues, and attend all Closings.
Amy Paterno
SECRETARY
Amy began her career in the Escrow industry in 1994. During this time, she has grown from a Receptionist, to an Escrow Officer, to a Branch Manager and now currently serves as an Escrow Administrator/ Area Manager for Pioneer Title Agency. Over the years, Amy has handled a variety of escrow transactions including vacant land, mobile home/land, HUD transactions, residential, refinances and Builder transactions. For the past 17 years, she has held a position in management. She believes in bringing out the best in everyone and enjoys helping people grow professionally.
Amy has been a member of ASEA for many years and has previously served as Secretary and 2nd Vice President. When she is not working, you can find her hanging out at the hockey rink with her kids or spending time with family and friends.
Christin Mack, CEO, CSEO, CEI, SASIP, ALTP
TREASURER
President | Culture-Driven Leader | Title Industry Trailblazer | Curious Creative
Hi, I’m Christin Mack (most just call me Mack or C-Mack) — President at NorthStar Title Agency and proud member of the “accidentally fell into escrow/title insurance” club. What started as a receptionist job years ago turned into a wildly fulfilling career built on curiosity, resilience, and a deep desire to challenge myself and outdated industry norms.
As a leader, I bring heart, humor, and a wildly imaginative perspective to everything I do. I believe great culture isn’t just a buzzword — it’s the engine of high-performing teams. My mission? Build workplaces where people feel safe, seen, and empowered to grow. I’m especially passionate about mentoring emerging leaders, advocating for women in title, and reshaping leadership standards in an industry ready for change.
What drives me:
Asking questions and uncovering better ways
Leading with empathy (and a bit of stubborn grit)
Connecting people, ideas, and opportunities
Solving complex transaction challenges with precision
Championing customers, clients, and colleagues
Finding the humor — even on the hard days
My “why”? World domination — of the title industry kind. It's time to rethink the way we work, lead, and grow together.
If you’re into bold ideas, big laughs, and building something better — let’s connect.
Kerri Coveney, CSEO, CEI
IMMEDIATE PAST PRESIDENT
Kerri is branch manager at Stewart Title and Trust Company of Phoenix in Fountain Hills, Arizona. She began her career in escrow in 1984, progressing through various roles until becoming a branch manager in the early 1990s.
Kerri is an active member of the Arizona State Escrow Association where she is president and holds both Certified Senior Escrow Officer and Certified Escrow Instructor designations.
Throughout her career, Kerri has contributed to the field by moderating on panels at the partners conference, instructing educational classes on topics such as FIRPTA, how to read and work a title commitment, assisted with Escrow 1 and contributed to the ASEA published escrow books.
Kerri has built and runs an escrow desk that has earned her the DPK of Excellence award while at First American Title and has ranked her in the top 5% and 10% nationwide in escrow driven revenue for Fidelity National Title from 2019 through 2024.
She lives in Fountain Hills along with her husband and two dogs, Ozzie and Ollie. In her free time, Kerri enjoys spending time with her two daughters, her entire family and her friends. She loves entertaining and finding any reason to escape wherever there may be a beach or mountains.
Leslie Banes, SASIP, CEI, CSEO, ALTP
AEA DIRECTOR
With over 45 years of experience in the escrow industry, Leslie Banes is a highly respected Certified Senior Escrow Officer, Certified Escrow Instructor, and holder of the Senior American Settlement Industry Professional and Land Title Professional designations. She currently serves as Senior Escrow Advisor at Stewart Title. In 2021, Leslie was honored as the first recipient of the Leadership Award from the American Escrow Association (AEA), a testament to her commitment and impact on the industry.
A passionate advocate for the profession, Leslie has been deeply involved in industry associations at both the national and state levels. She has served as First Vice President, Second Vice President, and Treasurer of the American Escrow Association and currently contributed to key workgroups including the Closing Instructions Development Workgroup, Remote Online Notary Workgroup, Title Insurance Section Workgroup and Title and Closing workgroup for MISMO (Mortgage Industry Standards Organization). Additionally, she is an active member of the Arizona State Escrow Association (ASEA), where she chaired the Education and Industry Liaison Committees and played a pivotal role in producing the ASEA Escrow II book and the 2016 AEA Annual Conference. Leslie currently chairs the education committee for AEA and the escrow administrators luncheon committee for ASEA
Leslie is a sought-after speaker, regularly presenting to escrow officers, lenders, and realtors. She has also chaired the Industry Partners Conference and planned educational sessions for the ASEA’s annual escrow conferences, as well as the 2014 AEA Annual Conference.
A proud Arizona native, Leslie earned her bachelor’s degree in journalism from Northern Arizona University. She resides in Gilbert, Arizona, with her husband Phil, and enjoys spending time with their three children and two grandchildren.
Kerri Coveney, CSEO, CEI
AEA ALTERNATE DIRECTOR
Kerri is branch manager at Stewart Title and Trust Company of Phoenix in Fountain Hills, Arizona. She began her career in escrow in 1984, progressing through various roles until becoming a branch manager in the early 1990s.
Kerri is an active member of the Arizona State Escrow Association where she is president and holds both Certified Senior Escrow Officer and Certified Escrow Instructor designations.
Throughout her career, Kerri has contributed to the field by moderating on panels at the partners conference, instructing educational classes on topics such as FIRPTA, how to read and work a title commitment, assisted with Escrow 1 and contributed to the ASEA published escrow books.
Kerri has built and runs an escrow desk that has earned her the DPK of Excellence award while at First American Title and has ranked her in the top 5% and 10% nationwide in escrow driven revenue for Fidelity National Title from 2019 through 2024.
She lives in Fountain Hills along with her husband and two dogs, Ozzie and Ollie. In her free time, Kerri enjoys spending time with her two daughters, her entire family and her friends. She loves entertaining and finding any reason to escape wherever there may be a beach or mountains.